Men's discussion
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EARL H Member since: 3/30/09 |
Will The Actual Users Please Step Forward ?
Jan 21 2012 03:30 PM Within a post in this section the question was posed as follows: How many of our Moderation Staff actually use Depend products? Not a pretty question but a "can of worms" that was bound to be opened sometime. If this is within reason on the stand point of using is believing would these folks please post a "yes" vote here. If it doesn't get them in too much hot wee wee and any of them use a "Brand X" product please post a "Brand X" reply. Again from another post "if the moderators use the products the first hand might see how we deal with a less than minimal quality level." The question has been posted now how many will reply? Thanks Earl H. |
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RMS Member since: 3/31/09 |
RE: Will The Actual Users Please Step Forward ?
Jan 21 2012 04:12 PM I don't think you're going to get many takers here, Earl. For one thing, I seriously doubt that any of the mods here are also incontinent--what are the odds?--but there is also a disparity of anonymity between us and the mods. No one knows who you and I are, but everyone at Depend/KC knows who the mods are. I used to be a forum moderator, and shudder to think what would have happened at work if I'd posted something saying, "Yep, I'm incontinent and I wear diapers." No one would have looked at me the same again. Ever. It would be lovely to think that things would be different at a company that makes incontinence products, but I seriously doubt it would be. -RMS |
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EARL H Member since: 3/30/09 |
RE: Will The Actual Users Please Step Forward ?
Jan 21 2012 08:51 PM Hello RMS, I too served and serve as a moderator on other websites but the key word that I have elsewhwere that isn't a common thread here is one thing. TRUST. There can't or won't be trust on a website that doesn't listen to and at the very least acknowledge the input of its members in a proper way. A suggestion made on one of the sites I serve is a prime example. The idea was taken in by a associate and presented to the moderator forum and then it was given all do respect and was taken serious and replied to in a timely manner. With all due respect a suggestion here is taken in by our moderation staff and if/when it makes it to the mystery department who never make themselvea known, the suggestion gets lost and/or ignored and as usuall it goes unanswered. I believe our moderators when they say they will pass on the message but the folks who recieve them don't rightly give a dry diaper about it. Again, Will The Actual Users Please Step Forward? [however unlikely] The poker hand is on the table and its been called. |
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Sunset Member since: 3/31/09 |
RE: Will The Actual Users Please Step Forward ?
Jan 21 2012 10:54 PM Yeah, I think RMS is right. I doubt you will see anything revealing their personal situation. Though we would like to believe they understand our own issues better by being so like us, but in reality I cannot see the overall benefit of such. There have been posts on here about doctors not being passionate about their patients specifically incontinence. But does that disqualify them from not helping or fully understanding our concerns? (debatable) Would we want every MD to go through every illness to better help those who reach out for assistance? These Mods are representing the company in a professional manner and with direct guidelines for which not to cross. I believe everyone here appreciates that they keep the discussions clean and do point out many times reference articles that help people with what we deal with. The best thing about this board is that we are able to converse among ourselves, supporting each other even if only in fonts. |
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bedwetter789 Member since: 2/28/11 |
RE: Will The Actual Users Please Step Forward ?
Jan 22 2012 07:19 AM I must agree Earl I don't think you are going to get many takers. |
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Nick Member since: 3/31/09 |
RE: Will The Actual Users Please Step Forward ?
Jan 22 2012 09:53 AM I think that it's unfair to ask whether the forum mods use incontinence products. They are here to represent the company, and they do so in a professional and compassionate way. However, I think that asking for information about their personal medical issues is out of bounds. |
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oab2011 Member since: 8/4/11 |
RE: Will The Actual Users Please Step Forward ?
Jan 22 2012 10:43 AM I agree completely with Nick. But it is okay among forum members to discuss their own incontinence/medical issues. After all, that is the point of this forum. But there is a fine line here and asking moderators, ie. people working for K-C about their medical issues is crossing that line. That said, it would be nice if people who represent the manufacturers of products such as Depend are users of those products as well. But that may not be likely to happen. |
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JaneF Member since: 11/17/10 |
Re: Will The Actual Users Please Step Forward ?
Jan 22 2012 12:24 PM Hi Guys, You can ask, but we are not allowed to respond. If I answered I would have to remove my own post. :D Seriously, this is your community and the moderators are here to help and to keep your accounts and online information as safe as possible, not to discuss our personal lives or health challenges. The community is about you, not us. JaneF |
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EARL H Member since: 3/30/09 |
Re: Will The Actual Users Please Step Forward ?
Jan 22 2012 03:29 PM So Ends My Point. We can be ourselves here but when the cards are on the table all Our Moderators can do is Fold. Sad but true and really not their fault. The people who get the blame are what may be called "House Rules" or rulers No harm No Foul |
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RMS Member since: 3/31/09 |
Re: Will The Actual Users Please Step Forward ?
Jan 22 2012 03:49 PM I can understand why you'd want to know, Earl. Every day we talk about our most intimate and embarrassing issues here, and knowing that the moderators don't just sympathize but empathize would be nice. But the job of a moderator on a corporate forum isn't to commiserate, it's to guide the conversation and provide information and tools that will help the members . . . and push their products. If a company is really smart, the job will also include gathering product feedback and reporting up to people who will make changes based on that information. I'll leave it up to the members here to decide whether that's happening here. -RMS |
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EARL H Member since: 3/30/09 |
Re: Will The Actual Users Please Step Forward ?
Jan 22 2012 04:04 PM Thanks RMS, The behind the diaper of the whole issue was not if they use or not but rather if the information might spark the higher ups to wake up and smell the powder so to say. A Eccentric Topic that was positioned to higher echo the frustrations of the inferior product woes expressed across the site. With all the others it'll rot here in limbo with no definative outcome. It was a dirty job but at least its now done and the expected results have been obtained, Absolutely None to better the products spoken of here. As another post said that is corporate mentality. With last due repect a call to a UK company is indeed overdue. |
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