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Can I buy DEPEND® and POISE® products directly from Kimberly-Clark Corporation?

We sell our DEPEND® and POISE® products through a variety of retail outlets rather than directly to individuals. You'll find them available in most drug stores, discount stores, large chain stores and many supermarkets. Many warehouse clubs, home health care and medical supply stores carry DEPEND® and POISE® products. You may also purchase them on the internet. Click here for more information.


Where can I purchase straps for DEPEND® belted shields?

To order elastic straps for DEPEND® belted shields, use our online order page. Choose narrow or wide straps with buttons -- or wide elastic straps for EasyFit belted shields with adjustable tabs by Velcro USA, Inc.


Where can I find information about incontinence and/or DEPEND® and POISE® products?

DEPEND® and POISE® offer a variety of absorbent protection products for men and women with light to complete incontinence products to fit every need. Our product selection guide can help you find the right product. Our Learning Center describes the most common forms of incontinence and provides links to other valuable sources of information. And remember, incontinence is treatable, so also consult with your doctor for professional advice.


What products are appropriate for bowel incontinence?

We recommend our DEPEND® Fitted Maximum Protection for people who experience heavy to complete loss of urine and/or bowel control.


How much do the various absorbent products hold?

For women with light incontinence, we recommend POISE® pads and pantiliners, available in different sizes and absorbencies: Regular and Extra Coverage pantiliners, Ultra Thin, Regular, Extra, Extra Plus, Ultra, Ultra Plus pads, and Poise™ Panty. .

For men with light to moderate incontinence, we recommend DEPEND® Guards for Men.

DEPEND® Belted Shields are designed for men and women, and offer protection against moderate loss of bladder control.

DEPEND® Fitted Maximum Protection offer maximum protection for heavy to complete loss of bladder and/or bowel control.

DEPEND® Underwear are designed for men and women, with their slim fit and step-in design, they look and feel more like regular underwear.

DEPEND® Adjustable Underwear are designed for men and women and can be worn two ways: slip them on like regular underwear or unfasten the adjustable tabs and put them on more like a Fitted Maximum Protection.


Do DEPEND® products contain latex?

No. All DEPEND® products are latex-free.


Do DEPEND® products eliminate odor?

Yes, in two ways. DEPEND® products contain special super absorbent materials that turn urine into a gel so it won't leak out and "get into the air" to cause odor. These materials also neutralize odor by counteracting the natural substances found in urine which generate odor once it leaves the body.


Will insurance pay for DEPEND® and POISE® products?

Because this may vary plan by plan, we suggest that you check with your health insurance provider.


How frequently should these products be changed?

The length of time that a product can be worn varies according to individual needs. Each person¹s incontinence is unique due to contributing factors such as diet, medication, illness, bladder size, etc.


Does POISE® make a pad for men?

All POISE® pads are designed for women. However, DEPEND® Guards for Men are designed to meet the unique needs of men providing superior protection with a comfortable, trim fit. This product features an exclusive anatomical design with an elasticized pouch which provides a cup-like fit for protection and comfort. Leakage control shields provide an extra barrier, and a soft stay-dry liner keeps moisture away from the skin. DEPEND® Guards for Men are available in one absorbency which provides light to moderate protection.


Is there more than one absorbency for DEPEND® Guards for Men?

No. Our DEPEND® Guards for Men are available in one absorbency, for light to moderate protection, only. However, other DEPEND® products are designed to provide men with heavier protection.


How do you put on DEPEND® Guards for Men?

Instructions to apply DEPEND® Guards for Men.


Are belted shields for men and women?

All of our DEPEND® belted shields are unisex products, designed to meet the protection needs of both men and women.


Do belted shields come in various sizes?

DEPEND® Belted Shields are one size fits all. Elastic leg belted shields fit hips up to 65 inches. Although they are only available in one size, we offer two fastening styles: Button straps or EasyFit, with adjustable strap tabs by Velcro USA, Inc.


Is there a difference between the front and back of the belted shield?

Yes, on our EasyFit belted shields; No, on our Button belted shields. Diagrams and instructions can be found in the Application Instructions area of this Internet site.


Which is the inside and outside of the belted shields?

Diagrams and instructions for determining the inside and outside of the belted shield, can be found in the Application Instructions area of this Internet site.


Are fitted maximum protection garments available with a cloth-like outer cover?

No. They feature a poly outer cover.


For more questions, answers and suggestions from experts, visit our online archive.
For more questions and answers on incontinence, click here.



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